DARRIS CONSULTING LLC
NEW YORK
Darris Consulting LLC Is A Trusted Partner In Operational Excellence, Business Transformation And Innovation, Training And Certifications, And Business Services
CRANSTON DARRIS
Serves As Subject Matter Expert And Has Performed Consultations Across The United States With Department of Veterans Affairs Established Primary Care Teams, And Developed Action Plans And Follow-Up Responsibilities For Wide Ranging Issues Relating To Medical Home Concepts, Implementation, Cultural Change, And Systems Redesign/Process Improvements In Meeting Veteran And Employee Needs.
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Coached Project Managers, Executive Sponsors, Master Black Belts, And Other Key Stakeholders And Staff In Completing More Than 700 Problem-Solving/Improvement Projects In Diverse Industries And Functional Areas Including Fortune 500 And Multi-National Corporations.
Project Management Professional (PMP), Lean Six Sigma Master Black Belt (SSMBB), Certified Master Transformational Coach (CMTC), VA Healthcare Leadership Development Program (HCLDP) Graduate, Certified ISO 9001:2008 Lead Auditor, US Army Veteran
WHAT WE DO
Operational Excellence, Problem Solving, And Performance Improvement
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Business Transformation, Innovation, High Reliability, Bottom-Line Results
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Training And Certifications
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Business Services - Interim/Short Term Management And Leadership, Focus Groups, and Event Planning And Management
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In Government (Federal And Local), Healthcare, Customer Service, Call Centers, Banking, Insurance, Housing, Manufacturing, Shipping/Supply Chain, And Diversified Industries With Experience In 13 States Across The US and Five Countries Around The World
OPERATIONAL EXCELLENCE, PROBLEM SOLVING, AND PERFORMANCE IMPROVEMENT
Training, Coaching, And Implementation Of Problem-Solving, Root Cause Analysis, Process Improvement, Innovation, And Execution Through Daily Management Behaviors And Standard Work Capabilities For Results That Move The Needle On Customer And Emlployee Experiences And Your Key Metrics
BUSINESS TRANSFORMATION AND INNOVATION, HIGH RELIABILITY, AND RESULTS THAT MATTER
Define, Develop And Lead Multiple, Small, Large, Complex, And High Stakes Projects To Solve Real-World Problems. Provide Training, Coaching, Knowledge Transfer And Acceleration Towards A High Reliability Organization (HRO) Culture. Utilize The Scientific Method, Root Cause Analysis And Problem Solving, Continuous Process Improvement (CPI) Tools, Systems Thinking, Lean And HRO Principles, A3 9-Box, Human Factors Design, Disruptive Innovation, Project Management, And Six Sigma DMAIC. Based On Understanding Of Underlying Causes Of Problems And Challenges, Key Drivers Of Opportunities, Strategies To Navigate To The Future State, And Your Needs. Leader And Champion Training And Certification Programs Are Also Available.
TRAININGÂ AND CERTIFICATION PROGRAMS
Darris Consulting LLC New York Uses A Proven Approach Based On Adult Learning And Change Management Principles Where "Learning By Doing" Incorporates Actual Real-World Project Experiences That Provide Real-World Results And Benefits For Your Organization, And Engage And Pave The Way For A Cultural Shift Where Every Staff Member Has Opportunity To Be A Problem-Solver!
BUSINESS SERVICES
Interim, Short Term Management And Leadership To Fill Your Critical Short Term Needs
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Introductory Consultations
Focus Groups
Event Planning And Management
CONTACT DARRIS CONSULTING LLCÂ Â NEW YORK
SELECTED LIST OF PAST AND PRESENT ORGANIZATIONS
Proven Success In Partnering With Organizations To Enhance Revenues, Reduce Operating Costs, Reduce/Eliminate Defects, Move Towards High Reliability And Zero Harm, And Improving Customer Experiences
CLIENT TESTIMONIALS
Straight From the Source
Curious to see what clients are saying about working with Cranston Darris, principal of Darris Consulting LLC? Browse through some client testimonials below to get a better idea of the kind of service you’ll receive when you partner with Darris Consulting LLC New York.
Without question the best leader I have worked with. Actually, much more a mentor. I will always remember projects that were developed from a huge boiling pot of ideas that were successfully implemented. These delivered millions of euros of benefits in relatively short periods of time, and with good ambiance.
Dominique Dumerval,
Président AUDACE Association des Usagers De l'Aérodrome de CHAVENAY et de son Environnement
Chavenay, ÃŽle-de-France, France
I have worked with Cranston since he came to Pitney Bowes. From the start, he was very eager to get involved with my business and understand our challenges, and share how he has applied six sigma in other customer-facing organizations. As a mentor/Master Black Belt, his approach is unique in that he is both very challenging and at the same time nurturing. As the six sigma deployment manager for my organization, he had guided me to ensure projects are well defined and supported, and has personally gone above and beyond the call of duty to make sure all of our belts are successful. He has faciliated effective training programs in our call centers and effectively engaged employees at all levels.
David Andrews, Head Of Customer Advocacy, Rocket Software
I will preface this by saying first: Cranston Darris is an absolutely singular person. I have never before and don't expect to again work with someone who is as determined, and as sharp as he is. They say nobody is 100% effective 100% of the time, but I would say Cranston challenges that euphemism. His "Always-On" brain astounds me with the number of things he can juggle at any one time, strategic initiatives, the pulse of the audience, the project at hand, and the next six that are coming up. Often, I would have difficulty trying to keep up. I learned a great many things, and without him I would not be where I am today. His intensity is only matched by his sharp wit. Seeing through even the most complex of overtures and veils into the roots of problems deftly and accurately are everyday things for him. His brutal honesty gently deliivered and ability to see from all angles are things that I have not been able to find anywhere else. Whenever I needed help with something, if he was available, he was always my go-to phone call. And still is!
Avi Arora, Director, Verizon
Cranston's in-depth experience as an MBB and six sigma practioner are evident not only in his abiilty to achieve business results but in his abililty to pass on knowledge and understanding to those of us he has coached. I enjoyed working with Cranston immensely and have benefited greatly from the coaching and mentoring he has provided. The demonstrated abililty to achieve business results, the drive to make a difference and the abililty to bring others along, these are Cranston's strengths. He would be an asset to any company.
Cathie Odgers Skreen, Senior Director, Kaiser Permanente
Cranston Darris led the International Six Sigma program from crisis to success within 12 months. His ability to train, mentor and coach both Black and Green belts to apply the methodology to projects that generate real measurable bottom line benefits is invaluable. At a time when senior management engagement with the program was close to non-existent Cranston demonstrated how well run Six Sigma projects can lead to competitive advantage and increased customer satisfaction. As a Green Belt trained by Cranston I delivered a project that met all the certification requirements of a black belt project and have since gone on to certify as a Black Belt and complete many successful projects. This has only been acheivable through following the process taught by Cranston. Any organisation wanting to launch an improvement initiative or looking to reinvigorate a failing one then I would strongly recommend consulting Cranston Darris as his vast knowledge and experience will deliver your company one success story after another!
Darren Taylor, Group Head - Digital Labs & Product Innovation, Majid Al Futtaim
I had the pleasure to work with Cranston for two years as a Six Sigma Black Belt in Nordic. Cranston was my mentor/Master Black Belt. When he took over from my previous Master Black Belt I noticed very early Cranston had a unique and very deep knowledge Sigma and process improvement methodology that translated to results. Cranston's knowledge was a key resource for me and the rest of team. The Six Sigma group in Pitney Bowes Europe was upgraded in several areas under his guidance, mentorship, leadership not only in development of staff and creating a culture where we could be successful, but also in terms of systems thinking and redesign and improvement, cost savings/reduction, improved customer experiences, and more completed projects and increased results from our projects.
Lars Farinha, Lead Auditor, Nemko Oslo, Norway
Cranston is a dedicated and results oriented professional that I enjoyed working with at American Express. He used a wealth of experience to take on difficult customer and business process issues throughout the diverse businesses of American Express. He delivered great value and outstanding results to the projects and business entities he supported or led. Cranston is able to connect with people at all levels of an organization, and he developed a reputation for consistent, timely, insightful expertise delivering results that far exceeded expectations. Most importantly, I could rely on Cranston to deliver cost effective and efficient solutions to any business opportunity. I would not think twice about having him on my team, he is a key asset to any quality oriented, customer focused organization.
Rosalind Teate, Senior Compliance Examiner, Federal Deposit Insurance Corporation (FDIC)
LET'S GET STARTED!
Darris Consulting LLC
90 State Street, Suite 500, Office 40
Albany, New York 12207
Veteran Owned Company, D-U-N-S Number: 118425911, NAICS Codes: 541611, 541613, 541614, 561110, 611430